Vee’s Inspiration January 10, 2024
Shout out to Delta Airlines. I know businesses don't always get it right, but when they do, I like to say thank you and great job.
Long story short. My flight was delayed 4 times yesterday. It did not look like I was going to be able to fly out. The next option was to fly out today, the catch, they only had 1 seat left, and would have cost an additional $600. This agent put me on the flight at no additional charge. I'm not sure what was done, but she made me feel special, which is the gold standard in business, make your customers feel special.
It’s 2:30 am, and I have to get a workout in and then get to the airport. Life is never dull.
Don't forget to listen to or read Wednesday’s Motivation.
Stay safe and have a Great Day!